How Sept. 11 changed travel

WASHINGTON (Gray DC) - Consumer advocacy groups say most people know that TSA was formed after the Sept. 11 terror attacks, leading to increased security checks for passengers. But some changes since then have been forgotten.

John Breyault, with the National Consumers League, said passengers used to be able to walk with a traveling companion to the gate.

“For example, walking with your traveling partner to the gate when they were leaving. We can’t do that anymore,” Breyault said.

Breyault said air travel has shifted toward a class system for security screening, with programs like TSA PreCheck and Global Entry.

“In many ways the flying experience over the past 25 years has begun to mimic the way you feel the first time you get into the airport. Getting into all these different lines. Being segmented according to how much you’re willing to pay,” Breyault said.

Over the past few years, technology changes have shortened wait times through TSA screening. Passengers are generally no longer required to remove their shoes, a policy that was enacted following a failed terror attack. At some airports, travelers will be able to leave certain electronics in their carry-on bags.

Kristi Noem, former DHS secretary, said the changes are meant to improve the travel experience.

“We’re so excited that we can make the experience for those traveling throughout our airports in the United States much more hospitable. More efficient for them. More timely,” Noem said in 2025.

The federal government is now pushing for all travelers to bring a REAL ID for domestic flights, and consequences are increasing for those who do not comply.

“You’ll be delayed getting on to your flight. You could even be denied entry. And increasingly, we’re hearing that they might actually start charging fees to people who don’t bring a real ID compliant identification,” Breyault said.

Travelers without a REAL ID can still board domestic flights using a passport or military ID.